Your privacy is important to us here at POZZALI LODIGRANA S.R.L.
We ask you to take a little time to read the whole of this policy statement, and if you do not agree with the way we process your data, you can decide not to contribute them to us.
• when you visit or use our website;
• when you purchase our products;
• when you supply us with products or services;
• when you contact our customer service;
or when you interact with us in any way, as purchaser, customer, consumer, business partner, supplier, contractor or freelance professional, or as the employee of another firm which does business with us, or when you do business with us in any other role.
POZZALI LODIGRANA S.R.L. is a quality cheese producer.
WHAT KINDS OF DATA DO WE COLLECT?
We collect your data when you interact with us.
You give us data when, for example, you agree a contract with us, or contact us in order to purchase our products, but we also collect your data automatically, such as when you use our website, or by means of cookies.
WHAT KINDS OF DATA REGARDING YOU DO WE COLLECT?
We may process different data depending on who you are (customer, consumer, supplier, business partner, etc.) and how you interact with us (such as online, offline, by telephone, etc.).
For example, we may collect your data when you visit our website or when you purchase our products, use our services, supply us with goods or services, contact our customer service, or interact with us in any other way.
The following is an overview of the categories of data we may process:
information you contribute to us directly:
Data categoriesExamples of types of dataidentification dataName, surname, title, date of birthcontact dataEmail address, telephone number, ad-dress, countrybank databank current accounts, credit card payment dataAny other information you choose to share with usFeedback, opinions, reviews, and any in-formation you provide to us by any meansInformation we collect automatically
When you visit or use our website or interact with us via our digital channels, subscribe to the newsletter or contact us in any other way, as well as the information you contribute to us directly, we may also collect information which your computer, your cell phone or other devices you use to access our channels send to us automatically.
Data categoriesdata typesdevice informationModel, IMEI code and other device unique identifiers, MAC address, IP address, operating system version and settings of the device you use to access the various services
DO WE TRANSFER YOUR DATA ABROAD?
If you live in the European Economic Area, your data may be processed outside the EEA; this mainly relates to data we process via social media pages. All these data may be pro-cessed in the United States only by companies which have signed up to the Privacy Shield, a protocol which protects your rights and has been approved by an adequacy de-cision of the European Commission.
HOW LONG DO WE PROCESS YOUR DATA FOR?
We process your data until we have fulfilled the purpose for which we collected them, but sometimes we may need to process some data for longer, to comply with a legal obligation.HOW LONG DO WE STORE YOUR DATA FOR?We store your data for the time required to achieve the purpose for which we collected them (for further details of purposes, refer to the "How do we process your data?" section). Please bear in mind that in some cases a longer storage period may be permitted or re-quired by law. The criteria used to decide the storage period include:For how long do we need your data to supply you with the product or services or for the conduct of our business?Have you withdrawn the consent you gave us (for processing which requires con-sent)?Are we under a legal, contractual, administrative, etc. obligation with regard to the storage of your data? For example, when there are laws requiring us to conserve data, or judicial orders to conserve data of relevance for an investigation, or the da-ta have to be conserved to enable us to defend ourselves before the courts.
WHY DO WE COLLECT YOUR DATA?
We process your data to provide you with the best possible experience, from improving our products to delivering customer care.HOW DO WE PROCESS YOUR DATA?We may process your data for various legitimate reasons and purposes relating to our business.The following are the purposes for which we process your data:PurposeExamplesAgreement and fulfilment of contractsSale, billing and shipment of products, warranties, communication services, pre-contractual activitiesSupplying you with customer service (on request)Supplying you with customer service through our communication channelsSecurity and protection of our interests or assetsDevelopment and maintenance of technical and organisational security measures, conduct of internal auditsLegal obligationsReporting of data and information to competent authorities, and to data protec-tion supervisory authorities, in accord-ance with the relevant law, such as for fiscal or insurance compliance, recording and reporting obligations, conduct of regulatory compliance audits, compli-ance with inspections and requests by governments or authorities, compliance with requests in case of legal proceed-ings, such as the obligation to provide witness statements, and internal com-plaint management.Defence of interests before the courtsLaw suits as plaintiff or defendantIf we ask you to contribute your data to us but you decide not to do so, we may not be able to guarantee that you will be able to use our products or services. Or we may be unable to reply to your requests.DO WE USE YOUR DATA FOR MARKETING?No, we do not use your data for marketing purposes.WHAT IS THE LEGAL BASIS FOR OUR DATA PROCESSING?There may be various legal bases for the lawful processing of your data:Your consent (only when required or permitted by law). If we use consent as the legal basis for processing your data, you may withdraw it easily and free of charge at any time;The need to agree a contract with you and fulfil the consequent obligations;The need to comply with obligations placed on us by law, or to exercise a right or defend our interests before the courts;The need to pursue one of our legitimate interests, such as:- to ensure that our network and data are secure;- administrative and accounting requirements;- To prevent suspected breaches of the law or investigate breaches of the law which have actually occurred, or breaches of contract with business customers, or violation of policies or principles which we adopt and with which we require our suppliers and business partners to comply (e.g. Codes of Ethics, quality stand-ards);The need to reply to a request from you.
HOW DO WE PROTECT YOUR DATA?
We protect your data using appropriate technical and organisational measures.
HOW DO WE PROTECT YOUR DATA?
In order to protect your data, we take appropriate measures in accordance with the relevant law, including requiring our service providers to use suitable measures, to treat information regarding you as confidential, and ensure the security of your data. We implement technical and organisational measures to prevent the risks of the destruction, loss, alteration or disclosure of, or unauthorised access to, your data depending on the state of the art, implementation costs and the nature of the data for protection.
DO WE SHARE YOUR DATA?
Right to object: you can always object to processing based on legitimate interest. We will respond to your request by assessing whether our legitimate interest prevails over your interests or fun-damental rights and freedoms.We do our best to reply to requests without undue delay and without costs, unless this re-quires a disproportionate effort.In some cases we may ask you to verify your identity before dealing with your request.If you are not satisfied with the reply you receive, you may lodge a complaint with the competent authority in your country.
DO WE PROCESS THE DATA OF CHILDREN?
We do not process the data of children less than 16 years old. We do not offer services which imply the consent-based processing of the data of children under 16 years of age, for which their parents' permission would be required